
Boxpilot's guided voicemail
service is a smarter alternative to consumer "autodialer"
voice broadcasting services. An "autodialer" is a computer
that automatically dials a phone number on a list, waits and "listens"
for a beep tone, and then plays back a pre-recorded message. Consumer
marketers typically use such "autodialers" to leave voicemails
on your home answering machine.
Top B2B marketers avoid "autodialers" because they weren't designed for the intricacies of business phone systems:
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Autodialer
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Guided
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| Main lines? |
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| Auto-attendant lines? |
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| Direct lines? |
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| Respectful delivery assured? |
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| Reliable end-of-campaign statistics? |
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| Useful end-of-campaign output list? |
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A real person needs to speak with reception.
A computer "autodialer" can't speak with receptionists
or personal assistants who answer the main line. But with Boxpilot's
guided voicemail service, a live human agent actually speaks with
the receptionist and is transferred directly into the right person's
voice mailbox.
Only a keen ear can navigate a phone system.
Different phone systems and their complex or unique dial-by-name or extension features can't be reliably navigated by a computer that can't "hear" the options. But with Boxpilot's service, live agents actually listen to the commands of each company's auto-attendant phone system and navigate it to find the correct individual's voice mailbox.
Only a live attendant can match the names.
If an individual changes desks and another person takes their direct line, an "autodialer" will leave a message to the wrong person and you'll never know. With Boxpilot's service, live agents can hear if the name in a voicemail greeting doesn't match the name in your list. We'll "zero out" to exit the voicemail and find the right voice mailbox of the person in your list.
It's the only way to assure respectful delivery.
"Autodialers" can easily jeopardize the relationships you've established with your business market. Frequent playback errors such as cut-off messages or endless loops, poor sound quality, and accidental "live" playback make your organization appear rude and sloppy. But with Boxpilot, live agents carefully "guide" your voicemail into the right mailbox one at a time. Messages are always delivered accurately, respectfully, error-free and with digital crystal clear quality. You'll never put the valuable relationships you've developed with your market at risk.
It ensures reliable statistics.
"Autodialers" use impedance, or "energy", on the line to detect results of a call. Statistics are inherently unreliable because errors in "sensing" energy from different phone messages and results can trigger and log message playbacks or timing delays incorrectly. With Boxpilot's service, live human agents are present to accurately "hear" and log accurate call results every time. Reliable statistics means better future campaigns.
It's the best shortcut to a hand-cleaned list.
End-of-campaign "autodialer" lists lack useful information.
But with Boxpilot's guided voicemail service, you'll get list outputs
that give you the power to enhance your database and optimize future
campaigns. Live agents update the current employment status of each
contact, gather new numbers to best reach contacts, identify the
type of each phone number in your list, update changed phone numbers
and flag phone numbers not working.
It's clear. Boxpilot's guided voicemail service
solves the problems of "autodialers". Designed for the
intricacies of business phone systems, it's the best way to reach
your business markets because live human agents are present to handle
special case scenarios intelligently. With Boxpilot, you'll always
know that your voicemail is going to the right person and the right
voice mailbox, every time.
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